This position is located in the U.S. Department of Transportation (DOT), Office of the Chief Information Officer (OCIO), Application and Digital Solutions (S86) organization. The federal team is responsible for delivering simple, seamless, and secure digital experiences to customers within the Office of the Secretary of Transportation and agency wide. The Director of Solution Delivery & Support leads a team of Application Developers.
Summary
This position is located in the U.S. Department of Transportation (DOT), Office of the Chief Information Officer (OCIO), Application and Digital Solutions (S86) organization. The federal team is responsible for delivering simple, seamless, and secure digital experiences to customers within the Office of the Secretary of Transportation and agency wide. The Director of Solution Delivery & Support leads a team of Application Developers.
This job will close when we have received 200 applications which may be sooner than the closing date. Learn more
Salary
$163,964 to - $191,900 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.
Travel Required
Occasional travel - Occasional travel may be required for this position.
Yes - Yes - The Ethics in Government Act of 1978 requires the applicant selected for this position to submit a Confidential Financial Disclosure Report (OGE Form 278) within 30 days of appointment and annually thereafter.
Applications will be accepted from any U.S. citizen.
Direct Hire Authority will be used to fill this position. The 'Rule of Three', Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy. Due to the potential of a high volume of applicants, not all applicants may receive consideration.
This is not a Bargaining unit position.
As a Director, Solution Delivery & Support, you will:
Be responsible for building, delivering, and supporting digital products and solutions including, but not limited to Power Platform applications that support a wide range of agency functions, enterprise solutions built on Microsoft Dynamics, and others that may be identified.
Use agile project management to make sure the team works together and communicates well.
Lead the team and help elicit client business strategy and needs, consider options for solutions to meet those needs, and deliver the most effective solution to clients.
Drive digital transformation using enterprise shared services, to include meeting Federal digital and customer experience requirements.
Operate in a full cost recovery environment, understanding the drivers of costs and working with resource managers to ensure chargeback models are effective.
Provide Solutions Delivery & Support: Involves application development on Power Platform Microsoft Dynamics and other low-code/no-code platforms, to include coordination with other teams on those matters.
You must be a U.S. citizen & meet specialized experience to qualify
Submit application and resume online by 11:59 PM EST on the closing date
Required documents must be submitted by the closing date.
Direct Hire Authority will be used to fill this position
CONDITIONS OF EMPLOYMENT:
SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
PROBATIONARY PERIOD: Applicants may be required to successfully complete a one-year probationary period (unless already completed).
BACKGROUND INVESTIGATION: You may be required to complete a background/security investigation and meet preliminary requirements prior to onboarding.
FINANCIAL DISCLOSURE: Varies by position. If applicable, the applicant selected is required to submit a Confidential Financial Disclosure Report (OGE Form 278) within 30 days of appointment and annually thereafter.
CERTIFICATION: Must be able to obtain and maintain the Federal Acquisition Certification for Contracting Officer’s Representatives (FAC-COR) Certification Level 1 upon appointment.
Qualifications
To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration.
To qualify for the Grade 15, you must have at least one year of specialized experience equal or equivalent to the GS-14, it must include:
Experience guiding teams in the use of agile project management to ensure compliant solutions support objectives are met in accordance with information security policy standards.
Experience leading teams to elicit the delivery of effective client business strategies, alternatives and solutions.
Experience driving digital transformation using enterprise shared services, to include meeting Federal (or equivalent) digital, customer and information security requirements.
Experience operating in a full cost recovery environment or similar shared services chargeback model, understanding cost drivers and working with resource managers to ensure chargeback models are effective.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Attention to Detail - Is thorough when performing work such as developing and managing agile project backlogs to ensure user stories are clearly defined and conscientious about attending to detail to accurately estimate, prioritize appropriately and contain well-formed user acceptance criteria.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems including knowledge of customer needs, pain points, and market trends while aligning technologies and functionalities to address those needs, or satisfy their expectations; knows about available products and services based on knowledge of design and implementation of product strategies that directly enhance the customer service experience; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations quickly adapting to changing circumstances, prioritizing effectively, and developing optimal solutions that deliver value to customers.
For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
All applicants must meet all qualification requirements by the closing date of this announcement.
Additional information
The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation
This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.
Qualified CTAP/ICTAP candidates receive priority and will be referred to the hiring manager.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
All applicants: For this announcement, applicants may be reviewed to determine if they meet the basic qualifications for this position, specifically the educational requirements. Applications that are verified to meet the basic qualifications may be referred to the selecting official.
Applicants will not be rated or ranked. Veteran’s Preference does NOT apply.
Please ensure that your work history provides enough details to support your answers.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
RESUME: Your resume MUST contain specific information used to make a qualification determination that includes employment beginning and ending dates for each position, whether employment is Full-time or Part-time or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education as well as support the required specialized experience. Formatted resumes may be uploaded later in the application process. For assistance with the resume builder, please visit: https://help.usajobs.gov/how-to
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 80) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USA Jobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 pm (EST) on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, OFFICE OF THE SECRETARY
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com (Select "My USAJobs" and click "Applications". Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Qualified candidates will be referred to the hiring manager. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
RESUME: Your resume MUST contain specific information used to make a qualification determination that includes employment beginning and ending dates for each position, whether employment is Full-time or Part-time or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education as well as support the required specialized experience. Formatted resumes may be uploaded later in the application process. For assistance with the resume builder, please visit: https://help.usajobs.gov/how-to
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 80) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USA Jobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 pm (EST) on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, OFFICE OF THE SECRETARY
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com (Select "My USAJobs" and click "Applications". Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Qualified candidates will be referred to the hiring manager. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
